Featured Project: Milwaukee Hilton and Squishy Tub Liners

Removal of the liners

The condition of the tubs after removal of the liners.

Miracle Method cleans, preps and applies the new surface.

The result: Sparkling, smooth tubs

The problem for the hotel was how to return the bathtubs to the quality and high standard that Hilton demands. The options were to either:

(1) tear out the liners and replace the bathtubs at an enormous expense and disruption to the operation of the hotel; or
(2) remove the liners only and restore the original bathtubs through the process of refinishing.

After comparing the cost, time, construction mess, and disruption to the hotel’s business, the decision was made in 2004 to have Miracle Method restore the 500 lined bathtubs. Restoration would involve the removal of the liners and subsequent repair of chips, cracks, and scratches and then apply a new finish to make the tubs look and feel like new. This refinishing process also included a thorough cleaning, disinfecting, repairing, and bonding process before the new finish would be applied.

Miracle Method coordinated the restoration project during the summer of 2004 with Hilton’s on-site engineering department. To accommodate the hotel’s schedule, the project was completed in two phases. In Phase One, Miracle Method’s trained and insured crew restored 300 of the bathtubs and a few months later Phase Two restored an additional 200 units.

Miracle Method was able to offer turnkey service by cutting and ripping out the old liners. After the liners were removed the dirty and unpleasant job of removing the trapped water and the black, adhesive used to glue the liners to the tub was removed using special citric based solutions. After the tubs were thoroughly cleaned and disinfected, they were beautifully restored using Miracle Method’s proprietary refinishing process. To complete the job, drains and overflows were replaced and the tubs were re-caulked.

Hilton also had Miracle Method install Slip Resistant Surfaces to reduce the possibility of guests slipping in all of the bathtubs. This kind of preventative safety feature helped to ensure the health of the guests and also reduce the hotel’s liability and injury claims.

The refinishing project was completed on time and on budget. The Hilton’s squishy liner problem was eliminated and their bathtubs were restored to their original bright and shiny appearance. Miracle Method was able to save the hotel a significant amount of time and money while minimizing any disruption to the hotel’s day-to-day business.

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